Legal
Privacy Policy
Last updated: April 2, 2026
1. Who We Are
Orgenix is operated by Palm Lux Products LLC, located at 1737 W Sallie Ln, Anaheim, CA 92804. We sell kitchen and home organization products through our website. When we say "we," "us," or "our," we mean Palm Lux Products LLC.
2. Information We Collect
We collect information you provide directly: name, email address, phone number, shipping address, and payment information when you place an order. We also collect basic usage data (pages visited, browser type, IP address) through standard web analytics tools to understand how our site is used.
3. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, and send marketing emails if you've opted in. We do not sell your personal information to third parties.
4. Information Sharing
We share your information only with service providers necessary to operate our business: payment processors (to charge your card), shipping carriers (to deliver your order), and email service providers (to send you communications). All service providers are contractually required to protect your information.
5. Cookies
We use cookies to keep items in your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not work correctly without them.
6. Data Retention
We retain your order information for 7 years as required by tax and accounting regulations. You can request deletion of your marketing data at any time by emailing us at support@orgenix.com.
7. Your Rights
You have the right to access, correct, or delete your personal information. California residents have additional rights under CCPA, including the right to know what personal information we collect and the right to opt out of any sale of personal information (we don't sell personal information). To exercise any of these rights, contact us at support@orgenix.com or 209-970-8510.
8. Security
We use industry-standard security measures including SSL encryption for all data transmission and secure payment processing through PCI-compliant payment processors. We never store full credit card numbers.
9. Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice on our website. The date at the top of this page reflects the most recent update.
10. Contact Us
Questions about this policy? Contact us at support@orgenix.com or call 209-970-8510. Palm Lux Products LLC, 1737 W Sallie Ln, Anaheim, CA 92804.